One-time setup fee: $999.00, charged once at sign-up. It covers building your practice's own environment and database, configuring your website and branding, initial configuration, and onboarding.
Subscription: $49.00 per month, charged at sign-up and then on the same day each month. It covers software licensing, hosting, your database, storage and backups, maintenance, software and security updates, and continued access.
Commitment: an initial term of 12 months, billed monthly. After the initial term the subscription continues month to month until cancelled.
Cancellation: you can request cancellation at any time from your billing page. A cancellation requested during the initial term takes effect at the end of that term; afterwards it takes effect at the end of the month already paid for. No further charges are made after the effective date.
Failed payments: if a payment fails we notify you and retry. Your practice keeps working during a grace period; if the balance is still unpaid after it, your team workspace is restricted until it is paid. Your data is preserved throughout.